Terms & Conditions - JosHoppenbrouwers.com

Applicability

These Terms & Conditions apply to all use of this website and to all offers, orders, and agreements concluded through this e-commerce webshop.
By accessing this website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Relationship with Privacy Policy

The processing of personal data through this website is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions.
Please review our Privacy Policy to understand how we collect, use, store, and protect your personal data, as well as your rights under applicable data protection laws (including GDPR, UK GDPR, and CCPA/CPRA).

Products and information

We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate and complete.
However, we do not guarantee that all information is error-free. Minor deviations in appearance, packaging, or specifications may occur and do not constitute grounds for liability.
All products are subject to availability. We reserve the right to modify, suspend, or discontinue products at any time.

Prices and payment

All prices are mostlikely listed in local currency according to your geolocation and include applicable taxes unless stated otherwise.

Payments must be completed using the payment methods available at checkout.
Orders will only be processed once full payment has been successfully received. We reserve the right to refuse or cancel orders in cases of pricing errors, technical issues, or suspected fraud.

Order confirmation

An order becomes binding once you receive an order confirmation email.
We reserve the right to cancel an order if:
– the product is unavailable
– an obvious pricing or typographical error has occurred
– fraudulent or unauthorized activity is suspected
In such cases, any payment received will be refunded.

Shipping and delivery

Estimated delivery times are provided for informational purposes only and are not guaranteed.
We are not liable for delays caused by shipping carriers, customs authorities, or circumstances beyond our reasonable control.
Risk of loss passes to the customer upon delivery, unless mandatory consumer laws provide otherwise.

Right of withdrawal / returns (EU & UK)

If you are a consumer located in the European Union or the United Kingdom, you have the statutory right to withdraw from your purchase within 14 days of receiving the goods, without stating a reason.
To exercise this right, you must notify us at info@joshoppenbrouwers.com within the withdrawal period.
Returned products must be unused, in original condition, and in original packaging, unless the nature of the product requires otherwise. Refunds will be issued within 14 days of receiving the returned goods or proof of return.
Certain products may be excluded from the right of withdrawal where legally permitted (e.g. customized or hygiene-sensitive items).

Returns for non-EU / non-UK customers

Return and refund conditions for customers outside the EU and UK may differ.
Please consult our Returns Policy or contact us for further information.

Warranty and conformity

We ensure that products comply with applicable statutory requirements at the time of delivery.
If a product is defective or non-conforming, please contact us within a reasonable time (14 days) after discovering the issue.
Nothing in these Terms & Conditions limits your statutory consumer rights.

Use of the website

You agree not to misuse this website or use it for unlawful purposes.
Unauthorized access, data scraping, interference with website functionality, or attempts to compromise security are strictly prohibited.

Intellectual property

All content on this website, including but not limited to text, images, logos, designs, and software, is the intellectual property of Joshoppenbrouwers.com or its licensors.
Any unauthorized use is prohibited without prior written consent.

Liability

To the maximum extent permitted by applicable law, Joshoppenbrouwers.com shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.
Our total liability shall never exceed the amount paid for the relevant order, except in cases of intent, gross negligence, or where liability cannot be excluded by law.

Force majeure

We shall not be liable for failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, supply chain disruptions, or government measures.

Governing law and jurisdiction

These Terms & Conditions are governed by the laws of The Netherlands, without prejudice to mandatory consumer protection laws applicable in your country of residence.
Any disputes shall be submitted to the competent courts of The Netherlands, unless mandatory law provides otherwise.

Changes to these Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time.
The most recent version will always be available on our website and applies from the moment of publication.

Contact

If you have any questions regarding these Terms & Conditions or our Privacy Policy, please contact us at:
Email: info@joshoppenbrouwers.com

Company information